Alternative tax filing methods:
How to file your own taxes by mail:
If you filed your taxes on paper last year, the CRA will automatically mail you the 2020 Income Tax package by February 19, 2021.
You can see, download and order forms and publications as of January 18, 2021 at canada.ca/taxes-general-package. Starting February 5, 2021, you can call the CRA at 1-855-330-3305 to order forms and publications.
How to file your own taxes by telephone:
The CRA offers an automated phone service called File my Return. This free service lets you complete and file your return by phone. The service is available to eligible Canadians who have low or fixed incomes and whose tax situation does not change from year to year. If you are eligible for File my Return, the CRA will mail an invitation letter to you by mid-February.
If you are not able to use any of these above tax filing options for any reasons, please feel free to contact us to at 604-684-8171 or email firstname.lastname@example.org to find out other available methods.